Working ON your service requires you to focus on three major components:
We use ClinicMind software to continuously improve our SOPs and monitor team performance, individual compliance with the SOPs, and productivity.
Billing transparency is a top priority at ClinicMind, and we are committed to providing you with easy access to claim details and comprehensive reporting. With our intuitive system, you no longer have to jump from portal to portal to find answers. Our centralized platform consolidates all claim information in one place, allowing you to quickly and easily access the details you need.
We offer over 50 reports that provide transparent insights into your billing operations. These reports cover various aspects, such as tracking revenue, monitoring unbilled claims, patient balances, reconciliation, and more. Our interactive reports store data securely, ensuring that historical financial details are readily available whenever you need them. With ClinicMind, you can say goodbye to time-consuming research and effortlessly access the information you require.
Our system maintains detailed logs that cannot be edited or deleted. These logs provide an accurate and comprehensive record of all billing activities, ensuring accountability and transparency. You can confidently track claims activity, review clearinghouse responses and access payer determination details. With ClinicMind, you have complete visibility into the lifecycle of each claim, empowering you to make informed decisions and effectively manage your revenue cycle.
Our dedicated coaches, part of our ClinicMind CRM (Client Relationship Management) team, play a vital role in supporting your practice’s success. Our coaches are experienced professionals who provide guidance, training, and ongoing support to ensure that you fully leverage the capabilities of ClinicMind and optimize your practice’s operations.
At ClinicMind, we understand the importance of staff training to ensure the successful adoption and utilization of our software. That’s why we offer customized training for each staff role with custom courses, supported by a library of tutorial videos and free one-on-one training and support.
Our customized training approach recognizes that different staff members have varying responsibilities and needs within your practice. We tailor the training sessions to address the specific requirements of each role, ensuring that your staff receives targeted instruction that aligns with their responsibilities and workflows. This customized training enhances their understanding and proficiency in using ClinicMind effectively.
In addition to personalized training, we provide a library of tutorial videos. These videos serve as valuable resources for ongoing learning and reference, allowing your staff to access step-by-step instructions and guidance at their convenience. Whether they need a refresher or want to explore advanced features, our video library offers a wealth of information to support their continuous learning and professional development.
If you need more assistance, we offer free one-on-one training and support. Our knowledgeable team is dedicated to assisting your staff in gaining a thorough understanding of the ClinicMind software. We provide personalized training sessions, where our experts guide your staff through the system, address their questions, and offer practical tips and best practices. This one-on-one training and support ensure that your staff feels confident and empowered in utilizing ClinicMind to its fullest potential.
Our Help Desk experts are available for live conversations during business hours for any system- or service-related questions
An Artificial Intelligence module is under construction
Our system allows you to improve both patient flow as well as cashflow.
You can rest assured that all improvements will meet all practice owner compliance requirements as well as regulatory guidelines set by ONC.
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