ClinicMind External NewsLetter

CLINICMIND ACQUIRES AFFINITY BILLING

We are excited to announce that ClinicMind, Inc. has completed the acquisition of Affinity Billing, Inc., a premier provider of physician billing services. This acquisition is a significant step towards implementing our business strategy of self-sufficiency

and disintermediation of VARs (Value Added Reseller), allowing us to improve our cost structure and streamline client access to our exclusive offshore resources. As a Healthcare IT and RCM service company, we are dedicated to providing our clients with the best possible solutions to manage their medical facilities, and the acquisition of Affinity Billing allows us to expand our scope of client services and offer even more comprehensive RCM services, including credentialing and coding, as standard components of our services.

We are thrilled to welcome all Affinity Billing clients to the ClinicMind family, and they will now have free access to our MyClinicMind mobile app, which is available for both providers and patients.

Thank you for your continued support, and we look forward to serving you with the highest level of service and commitment.

View Official Statement

MONTHLY NEW FEATURES

New Features Available on Production Servers!

• Scheduler – Customizable More Menu New feature that allows the More Menu item list in the scheduler to be re-ordered.
• Appointment Waiting List –  This feature allows the practice to organize patient appointment requests via a waiting list.
• Same-Day Appointment –  Notification The new notification pops up when same-day appointments are scheduled.
• Mobile EHR – Sign Queue New feature that allows providers to sign documentation(but not submit claims) on the Mobile EHR App.
• Flexnote Updates
  ➢ New Presenting Problems field that allows an intuitive way of documenting by using body diagrams.
  ➢ Auto SALTing(Same as Last Time) is now available on a field level allowing the selected field to be carried over from document to document.
  ➢ Field value editor can now be expanded, allowing for a paragraph when creating macros.
• Careplan – Visits Left Report – A feature that shows the date last seen, allowing the practice to proactively follow up with the patient.
• XDocs – Restore Deleted Macros This feature allows the user to restore macros that were deleted in error.

Important Notice: Changes to ourFaxing Services Pricing

FAXING PRICE UPDATE

We wanted to let you know that we have made some changes to our faxing service pricing. An email notification was sent last March 24, 2023, indicating these immediate changes; the new price for sending the fax will be $0.19 per page, and we will soon be offering inbound faxing at a rate of $3.99 per month plus $0.11 per page received.

We understand that this may come as a surprise, but we made this decision after careful consideration and analysis of our costs. We believe that these changes will help us continue to provide you with the best possible service and support.

If you have any questions about your existing outbound faxing service or would like to set up the new inbound faxing service, please feel free to schedule a call with our team. We’re always here to assist you. Please also be mindful to only download from legitimate websites and update your software regularly.
Thank you for your continued support of our business, and we look forward to meeting your faxing needs.

Special Announcement:

MYCLINICMIND PATIENT PORTAL

We are excited to announce that our patient portal, previously known as CareToMe, is being rebranded as MyClinicMind. You can now easily access our new portal on both Google Play Store and Apple Store.

This reflects our commitment to continuously improving and enhancing our services to better serve patients.

We are excited about this change and are confident that it will provide an even better patient experience. If you have any questions or concerns about the upcoming changes, please do not hesitate to contact our customer support team.

Building the Future:

PRODUCTION ROAD MAP

The developer’s production roadmap for March is a plan of action that outlines the tasks and activities that developers plan to undertake during the month. This roadmap may include goals such as launching new features, fixing bugs, or improving the user experience.

MyClinicMind Patient Portal

1. Patient Portal Office Display Name Setting allows practices to customize the name displayed in the patient portal, allowing practices to display their practice name.
2. Appointment actions in the patient portal can be restricted by the practice. The setting allows practices to remove the patient’s ability to request new appointments, cancellations, or reschedules from the portal.

Platform

1. QuickNote button is available in the chart summary. This feature allows practitioners to utilize the chart components and the QuickNote feature.
2. Doc and Bill Roster Check-in Feature allow practitioners to check in, cancel, and check out appointments from the roster.
3. Incoming Fax Queue Practices can subscribe to our Incoming Fax Queue. The new feature will allow practices to receive, review, and import faxes directly into a patient’s chart.

Mobile EHR

1. The ‘Call Patient’ button is now available on the following screens: Task View (patient-related), Home Screen Appointment Details, Scheduler Appointment Details, and Chat.
2. See up to 5 subscribed mailboxes on your homepage.
3. Patient search is available on the home screen. Allows a user to quickly and simply locate a patient and view pertinent demographic details.

Important Update!

AFFINITY BILLING CLIENTS

It is our pleasure to announce that effective immediately, you will now receive your invoices from ClinicMind.

As our valued client, we want to assure you that despite the name change, we remain steadfast in our commitment to providing you with exceptional service. You can expect the same high-quality services and support that you have come to expect from us. Our team of experts remains dedicated to ensuring that your needs are met with the utmost care and attention.

One of the significant benefits of this change is that you will now have access to a more diverse team of specialists to assist you with your queries. You can rely on our knowledgeable and experienced team members to provide you with comprehensive and prompt support.

We are confident that our expanded team will enable us to provide you with even better care than before. We appreciate the trust and confidence you have placed in us, and we look forward to continuing our partnership under our new name, ClinicMind.

If you have any questions or concerns about this change, please do not hesitate to contact us. We are always here to support you.

View Official Statement