This was caused by a faulty Microsoft Windows Update. To resolve this:
a. Search for 'Windows Update History' on the computer.
b. Uninstall the last Windows update - probably installed on 8/11/23.
c. Check for updates
This is caused by not clicking on the Assessment tab triggering the auto assessment logic. To
a. Resume the visit.
b. Go to Assessment tab and select ‘Guarded’ on each metric which includes Frequency,
Intensity, every outcome questionnaire, and every ROM measurement entered.
c. Save the visit.
d. Click on SOAP to view the note.
This was likely caused by not replying to the verification questions during installation. When the
verification questions time out, the installation is left in a non-functioning state. To resolve this:
a. Right-click on the Windows button
b. Click on Apps and Features
c. Select Bulletproof
d. Uninstall Bulletproof
e. Go to www.thebulletproofchirosupport.com/install/publish.htm and reinstall Bulletproof.
f. Do not leave the installation until it is complete.
If there is a Bulletproof computer that is not connecting to the database, please verify the
A. Is the database service running on the database computer? To check:
B. Are the server computer AND the workstation computer using a ‘private network profile’? If they are on a public profile, Bulletproof will not work. To resolve this:
C. If the software cannot connect to the database repeatedly after restarting the computer, the service may not be able to start automatically due to low resources at the time it is scheduled to start. To solve this:
D. Verify that all network cables are properly plugged in. (if applicable)
E .Verify that all Bulletproof computers are using the same network.
F. The default database connection string is blank. Sometimes Bulletproof loses the database connection string saved in the registry after a Windows update.
To solve this: